Crowne Plaza Kitchener-Waterloo, an IHG Hotel
What Guests Say
The breakfast selection was really great for the price and packed a lot of value. The service at the restaurant was also prompt. The hotel has a nice gym and swimming pool that can be used and a squash court that needs prior booking. The front desk attendants were every helpful at stowing our luggage after check-out as we were doing some sightseeing. The property was clean and the rooms were spacious.
Anand
June 2024
Well priced. Great location. We stayed and picked up my son from university, and were surprised by the special Valentine’s dinner they had at their restaurant. It was superb! Decor, customer drinks, everything! Their hotel management and concierge treated us like gold! Amazing restaurant and would recommend to anyone.
Arlene
February 2025
the room was clean, bed was very comfy, pillows were great!
Brenda
December 2023
I liked how staff are courteous and accommodating. The beds are exceptionally comfortable. I really like having the coffee machine inside the rooms. The bathroom was very clean and well stocked.
Mark
October 2024
Great location, beautiful room with plenty of space to move around
Chris
November 2023
Nice hotel. Good location with shops close by. Close to transport. Though we had driven there. Took a little while to figure out how to get into underground parking as entry is down the side of the main entry. At roadside. Rooms, beds, and staff were all good. It was quiet, and I had a comfortable night's sleep. Under the beds were in need of a clean. Otherwise, the room was a nice size, clean, and very comfortable. The small coffee machine in the room was very handy. My daughter and I enjoyed the pool facilities * Overall, we had a lovely stay, visiting family on a trip from Ireland. Would recommend highly. 👌
Jacqueline
July 2023
Upon arriving early (approximately noon hour), I asked if I could stow my suitcase until check-in and the staff member stated that an early check-in was possible. That was great news and I really appreciated it. Also, the next morning we had the breakfast buffet ($20). It was great: the large selection and food was very good as was the service.
Natalie
September 2023
The bed linens and towels were superb!
Peter
November 2024
The location was terrific. Walking distance to restaurants and bars. The staff were amazing! Shout out to Heera who received us into the Plaza. She was personable and very welcoming. All staff were friendly when we crossed paths. The room was clean. Loved the hot shower and dual showerhead was a nice bonus. Everything was easily accessible to the location.
Brenda
August 2023
The room was very nice, impeccably clean and the bed exceptionally comfortable.
Julie
May 2023
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